Refund Policy
Last updated: July 27, 2026
Hexora AI Subscription Refunds
Hexora AI is offered on a subscription basis. If you are not satisfied within the first 14 days of a new paid subscription, you may request a full refund by contacting us at md.shaban@hexahiresolution.com.
After the 14-Day Window
Refund requests made after the initial 14-day window are evaluated on a case-by-case basis and are not guaranteed. Subscription fees already billed for completed billing periods are generally non-refundable.
Cancellations
You may cancel your subscription at any time from your account settings or by contacting us directly. Cancellation stops future billing but does not automatically refund the current billing period unless it falls within the 14-day window above.
Custom Development & Staffing Engagements
Refund and cancellation terms for custom software development or staffing engagements are governed by the specific signed agreement for that engagement, not this page.
Questions about this policy? md.shaban@hexahiresolution.com or contact us.